Civic Direct Signal

Assistance and Provider Pathways

Direct navigation separating immediate housing crisis resources for individuals and families from administrative HMIS and Coordinated Entry systems for regional service providers.

24/7 Crisis AccessIndividual & Family Triage
Need Immediate Shelter or Housing Assistance?
If you or someone you are supporting is currently experiencing homelessness or at imminent risk of losing housing in the Greater Kansas City metro.
Regional Crisis Contact(816) 421-4640
Operating HoursMonday – Friday, 9am – 5pm

Metro Walk-In Access Centers

Greater Kansas City, MO area coordinated access hub locations and partner shelter drop-ins.
Direct intake assessments conducted on-site during daily operating hours.

Available Crisis Services

  • Immediate emergency shelter bed placement coordination
  • Severe weather warming & cooling site activation updates
  • Youth, domestic violence, and family-specific rapid triage
  • Homelessness prevention and critical eviction diversion aid
HMIS Verified PortalAgency & CoC Partner Tools
Continuum of Care Partner & HMIS Systems
Centralized platform access for housing caseworkers, intake specialists, agency administrators, and HUD-designated partner organizations.
Technical Administration
Coordinated Entry & Data
System Supportinfo@gkcceh.org

Technical & Compliance Infrastructure

Security compliance protocols mandatory for all certified HMIS caseworkers.
Regional prioritization assessment scoring updated daily across provider nodes.

Provider Workflows & Resources

  • HMIS technical user provisioning, security licensing & audits
  • Coordinated Entry System (CES) regional prioritization queue
  • HUD NOFO compliance, data quality reporting & system metrics
  • Monthly CoC provider network coordination & casework trainings

Unsure which pathway fits your organizational or personal need?

Our Continuum of Care team will route you directly to the correct coordinator or housing program.

Speak with a Coordinator
HUD CoC Lead System Architecture

How Coordinated Entry Works

Greater Kansas City uses a single, centralized process to assess needs, prioritize vulnerable households, and connect people to supportive housing quickly and equitably.

Step 01 of 04Public Pathway

Coordinated Intake & Triage

Immediate Safety & Access Point Contact

Timeline: Same Day (15–30 Mins)
100% Non-discriminatory open access

Process Overview

Connect with a designated regional access point across the Greater Kansas City metro. A trained navigator checks immediate safety, addresses emergency shelter needs, and initiates your intake profile in HMIS.

Key Milestones & Activities

  • 1Immediate emergency shelter and crisis triage screening
  • 2Diversion exploration to identify safe staying options with family or friends
  • 3Consent for regional data sharing across partner providers
Step 1 of 4

Helpful Documents

  • Photo ID (if available, not required for initial triage)
  • Basic contact information or safe message location
  • Household composition details

* Lack of immediate documentation will never disqualify you from initial emergency intake and triage.

How to Access This Step

Call regional intake at (816) 421-4640 or visit a walk-in access center

System Transparency

Frequently Asked Questions About Coordinated Entry

Clear answers for people seeking assistance and frontline case managers across the metro.

Need immediate crisis assistance?

Our navigators are available Monday through Friday, 9:00 AM to 5:00 PM for direct triage.

Civic Knowledge Base

Frequently Asked Questions

Direct guidance for individuals needing shelter, case managers utilizing HMIS tools, and community partners collaborating across the Greater Kansas City metro.

Emergency Shelter & Safety

Immediate safety resources, hotline guidance, and intake procedures for individuals and families in crisis.

3 Inquiries

Have a question not addressed here?

Our Continuum of Care navigation staff is available Monday through Friday from 9am to 5pm to assist community members, clients, and service providers.